Do any of these statements sound familiar?
- It's been years since you've actually updated your website, and you're always nervous about doing it.
- Your website is so slow loading it would be faster to just meet in person rather than wait for it 🙂
- You have a case of the "missing web designer". It's funny how they often go missing once your site is live.
- You're worried that you might be hacked or have security issues with your website.
- You don't have leads coming from your website, or even worse, you don't even have traffic at all.
- Do you have ideas for your website, or things you need, but getting the work done takes so much time and costs so much to accomplish them?
Care Plan Evaluation
Find out how your website is working today, and get a Tune-Up!
Tune-Up Your Website with Muletown Digital
Our care plan evaluation & tune-up gives business owners like you a clear, detailed picture of how well your website is performing for your business and an action plan for making it work even harder.Â
We’ll take a look under the hood and give you an easy to understand report with real data about:Â
- User experience:Â how easy is it for people to find what they need on your site?Â
- Conversion optimization: are your visitors becoming customers?Â
- SEO/ Online visibility:Â how easily are people finding you?Â
- Security and Performance check:Â is your website vulnerable to hackers? Does it function the way it should? How can it be more secure?
- For WordPress websites: we do a detailed analysis of how your website was built, your themes, plugins, licenses required, and more!
- 1 hour of fixes for the most critical website updates that we find in the audit process.
After your care plan evaluation is finalized, we will provide you with a detailed report, a custom video explaining our findings, and an optional 30-minute overview meeting to discuss our findings and recommendations.
We will agree on the most important things to address with your 1 hour of fixes and our team will take care of those for you. You’ll have a clean bill of health and then start your care plan!
Your Evaluation includes 4 Simple Steps
1. Signup
Fill out our audit request form. You’ll need to provide us with a few details and then provide your payment.
2. Gather Credentials
Our team will reach out to gather the necessary credentials that we’ll need to complete your audit.
3. Evaluation
The experts on our team will run your care plan evaluation usually within 2 business days.
4. Video Walkthrough
We will provide a very detailed video walkthrough of your audit explaining each of the different sections. Follow-up meetings are available upon request.
FAQ
Evaluation Questions
Why is it necessary to do a care plan evaluation?
Our care plan audits are built to protect your business. Many times we discover problems from the initial build of your website that really NEED to be solved before something bad happens. If we find one thing wrong it’s worth the investment. We’ve never had a 100% clean site come over – ever.
How does the billing for this work?
You pay a one-time up-front fee for your website evaluation and tune-up. Once we’ve determined the best care plan for you and cleared your site into our system, you will be billed monthly for the chosen plan.
If there are issues with my site, can you fix them?
Yes. Every website evaluation includes us fixing 1 hour of issues on your website. We start with the most critical and work from there. We can extend that 1 hour to anything you desire or whatever is required at the reduced rate of $100/hr.
What if we don't anything wrong?
There is always room for improvement on any website. If your website manages to pass the 5-point inspection with no critical errors we can move into making ROI improvements as well as making recommendations on SEO, etc.
How long will it take to receive my audit?
We can typically complete your audit within 2 business days. We will work with your schedule as much as possible to ensure we’re able to meet with you immediately after the audit is complete. The total time is typically less than 1 week from start to finish, depending on your availability for a meeting 🙂
Top Care Plan Questions
Can I change plans once I sign up?
Absolutely! You can change plans at any time based on the needs of your business. We ask for a 5 business day notice before your next billing period so that we can update our systems.
How do you handle premium plugins that are missing licenses?
We require our care plan customers to continue to keep their premium plugins licensed / current or remove them from your site. These plugins, if not updated, will pose major security risks for your business. We will provide you with instructions on how to update or purchase licenses for the plugins. If they are unused we can delete them for you.
How do I cancel?
Once you’ve met the contract minimum requirement specified in our terms and conditions document, you can cancel at any time. You will need to submit your request to support@muletowndigital.com at least 5 business days before your next payment is run.