Account Operations Manager

Caroline McBroom

What’s your story?

I’m Muletown Digital’s Account Operations Manager. I have a Communications degree from Huntingdon College and a background in non-profit and healthcare marketing. And what I ultimately enjoy is building real relationships with clients and helping bring their vision to life. I’m a mix of creative and analytical, equally obsessed with great storytelling and the systems that keep all the moving pieces organized.

My role is about keeping client’s goals front and center. And because I am a former Muletown client myself, I can anticipate questions, remove friction, and keep everything moving forward. Because Muletown works with such a wide mix of industries, no two days are ever the same, and that’s one of my favorite parts of my job! Integrity is what I value most about Muletown: doing things the right way, not just the fast way.

Outside of work, I’m a hopeful future marathoner who also dreams of learning needlepoint one day. I’m typically carrying hand sanitizer, too much lip gloss, AirPods, and a few electrolyte packets. Plus, “Daylight” by Taylor Swift playing as my unofficial theme song.